COVID-19 SALON GUIDELINES
Our Commitment – We will provide you with a safe environment that complies with guidelines issued by Government and our local authority.1. OUR SALON
✔ We have undertaken a thorough review of our salon and services
✔ We have rearranged the salon space to adhere to social distancing guidelines
✔ Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment
✔ All items of equipment will be disinfected before and after every service
✔ Disposable gowns and towels will be used at all times
✔ We will ensure adequate ventilation throughout the salon with doors and windows open where possible
2. OUR TEAM
✔ All team members are trained to care for our customers in a safe, hygienic and professional manner
✔ We have agreed social distancing for our team in communal staff areas
✔ Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating
3. OUR PROFESSIONAL SERVICES
✔ Our team will wear masks and aprons on the salon floor and all team members will wash their hands before and after every client interaction
✔ PPE will be replaced after every client
✔ We have installed screens in between nail desks to separate clients
4. CLIENT ARRIVAL AND RECEPTION
✔ We will not be accepting walk-ins, you must pre-book
✔ We will stagger customer appointment times
✔ We will greet you warmly but without a handshake or a hug
✔ Hand sanitiser must be used on entry to the salon
✔ Clients must minimise what they bring as you will be asked to keep all belongings with you
✔ We ask that clients attend their appointments alone
✔ A screen has been installed at reception
✔ You will be escorted to your therapists station ASAP to avoid congestion in the waiting area
✔ Waiting areas will be arranged to adhere to social distancing
5. WE ASK YOU, OUR CUSTOMERS TO
✔ Arrive at the time agreed to maximise social distancing
✔ To wear a face mask as you enter the salon
✔ To wash your hands or use hand sanitisers before and after each service
✔ We will not be serving refreshments
✔ We will not have magazines in the salon
✔ To contact us and re-arrange your appointment, at no additional cost, if you have a temperature, or are feeling unwell; or if any person in your household is unwell or is self-isolating
✘ Do not come to the salon if you or anyone you live with is unwell or self-isolating
✔ We are happy to discuss any of your individual concerns, please feel free to call the salon or speak with a member of the team